Telepathy: Mind Game

Support & Help Center

Get help with gameplay, technical issues, and account management

🎮

How to Play

Learn the basics of transmitting and receiving telepathic images

⚙️

Technical Issues

Troubleshoot connection problems and app crashes

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Account & Privacy

Manage your profile and privacy settings

Frequently Asked Questions

🎯 Gameplay

Global Events automatically start when 50-100 players sign up. Simply tap "Join Global Event" and you'll be notified 1 minute before the event begins. Make sure notifications are enabled for the best experience.

Auto-selection happens when you don't make a choice within the time limit. While auto-picks can still score points, manual selections earn significantly more. Focus on making your choices quickly to maximize your score.

Scoring is based on accuracy and effort:

  • First manual hit: 1000 points
  • Second manual hit: 500 points
  • First auto hit: 250 points
  • Second auto hit: 100 points

Your final score includes an effort multiplier based on rounds played, encouraging consistent participation.

🔧 Technical Issues

Try these troubleshooting steps:

  1. Force close and restart the app
  2. Restart your device
  3. Ensure you have a stable internet connection
  4. Update to the latest version of the app
  5. Free up storage space on your device

Connection problems can affect gameplay. Try:

  • Switch between WiFi and cellular data
  • Move closer to your WiFi router
  • Close other apps using internet
  • Check if other apps are working properly

This is usually a network issue. Ensure you have a strong internet connection. If the problem persists, try switching networks or contact your internet service provider.

👤 Account & Privacy

Select "Friend Event" from the main menu, then "Create Event". You'll receive a unique code to share with friends. They can join by selecting "Join Friend Event" and entering your code.

Yes, we take privacy seriously. Your game results and performance data are kept secure and are only used to improve your gaming experience. We don't share personal information with third parties.

Yes, you can request account deletion through the app settings or by contacting our support team. This will permanently remove your account and associated data.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help!

📧

Email Support

info@encodework.com

Response within 24 hours

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In-App Support

Use the "Help" button in app settings

Include screenshots for faster help

When contacting support, please include:

  • • Your device model and iOS version
  • • App version number
  • • Description of the issue
  • • Screenshots if applicable

App Information

Telepathy: Mind Game

Version 1.0

Compatible with iOS 14.0 or later